Need a hand?
We’ll help untangle it.

Contact

Email support@ketchupwithtechnology.com.

When reporting a problem, include your iPhone model, iOS version, One Sweep build number, and the level where the issue occurred. A screenshot or short recording is helpful when available. Never send passwords or other sensitive information.

Progress and saves

One Sweep stores progress, scores, settings, and earned constellations locally on your device. The app does not require an account or cloud sign-in.

Deleting the app may also delete this locally stored progress. Reinstalling the app is not a safe troubleshooting step unless you are prepared to lose the saved game.

Gameplay help

Open How To Play from the homepage for the game rules. You can also use Replay Training there without changing your main campaign record.

About ONE SWEEP

ONE SWEEP means clearing every arrow on the board with your first GO. It earns the level badge, and your ONE SWEEP finger signature becomes constellation stars in the background and Sweep Skies.